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Change Management and Transformation

“The pace of change is accelerating.”

“Organisations need to be able to constantly respond in order to survive.”

These are old clichés, but nonetheless valid. And the drivers for change can be many, including:

  • New information or communication technology (ICT) – perhaps to improve efficiency, effectiveness or enter new markets;
  • New business processes to improve service quality or performance;
  • New organisations created, for example, through mergers, consolidations or divestments;
  • Restructuring or rationalisation, perhaps to exploit new opportunities or sectors or to bring new products and services to market; and
  • the list goes on . . .

Dealing with ChangeThe common factor across all of these diverse types of change is people: the need to bring the staff of the organisation along with the change or transformation.

Our approach is based on years of involvement in both the public and private sectors, allowing us to develop perspectives on how to succeed in delivering sustainable change and transformation. In this case the four I D E A steps involved are:

Step 1 – Initiate: here the aim is to build understanding of the type of change envisaged, the stakeholders involved, the status of work done to date and what success (in terms of this current intervention) would look like. Depending on the situation, the pre-work might include interviews with stakeholders, web-based surveys of staff and other approaches to build engagement.

Step 2 – Design: drawing on our experience of a wide range of approaches, we will design how we think the workshop(s) might best be run to unlock your thinking / ideas and involve stakeholders in the most appropriate way. We will discuss, adjust and agree this approach with you.

Step 3 Execute: we will run the sessions in an appropriate location with a high energy and participative style to get everyone fully engaged and thinking.

Step 3 – Action: we will capture the output from the workshop(s) within twenty-four hours of each event. This will include: materials used and / or developed on the day, actions / next steps agreed and an assessment on progress against the agreed outcome / success statement (see Step 1). We shall also follow-up 2 to 4 weeks after the final event to talk through progress and act as a reminder for agreed actions.

For more information on how we can help you transform your organisation, please contact us at

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